Harvard Business Review, May 11,2017, by Annie McKee and Kandi Wiens
http://hbr.org/2017/05/prevent-burnout-by-making-compassion-a-habit
The article describes how some people don’t get burned out despite the difficult conditions in their workplace. The answer is with an empathy and compassion. Although empathy and compassion can help mitigate burnout, too much of it is can hurt.